Life at Smoobu
At Smoobu, we are building more than just software. We empower everyday people to become successful entrepreneurs by helping them manage their vacation rentals simply and efficiently. Our platform supports over 100,000 properties in 120+ countries, enabling hosts to grow their businesses confidently and efficiently.
That kind of impact doesn’t come from playing it safe; it comes from people who take ownership, act purposefully, and work together to make things happen.
How you will contribute to our success
Utilize your business development expertise to deliver first-class support for our customers around the world. As our product grows, we will create a user experience superior to the tourism industry standard. With our modern technology supporting homeowners, we are looking for you to be the human connection to our product and deliver effective solutions that satisfy our clients around the world. You, as part of our Sales & Service team, will interact with prospects and existing customers to ensure they have the best possible experience using Smoobu. Your goal is to convert users in Free Trial (inbound leads) to engage with the software and help them in their buying decision. Similarly, you will assist existing (paying) users with leveraging the product to the best extent possible in order to maximize value and profit from it.
All in all, it’s about people and with your help and passion for outstanding service, we will build a state-of-the-art sales and service department at Smoobu!
You will thrive in this role if you
- Have high proficiency in French. Proficiency in a second European language, such as English, German, Spanish, or Portuguese, at a professional level would be advantageous.
- Are comfortable troubleshooting technical issues and providing product support that often involves understanding integrations, APIs, and other technical aspects of our SaaS platform
- Already have experience in a customer-facing position and enjoy interacting with people
- Are comfortable helping customers navigate our product
- Are a natural people-person with outstanding communication skills
- Come with flexibility, honesty and attention-to-detail
- Possess the skills and desire to master the art of consultative selling
If you check all the boxes - fantastic! But even if you meet most of the criteria and are excited to grow into the rest, we still want to hear from you!
What you can expect
- Flexibility – We work remotely for up to 50% of the year, including up to 63 working days abroad.
- Time to Recharge – 27 vacation days, plus one extra day for each year of tenure (up to 32). Celebrate your 5th anniversary with five additional paid days off and a €500 HomeToGo booking credit.
- Learning & Growth – Mentorship program, German classes, professional development opportunities, and clear pathways for growth based on your performance.
- Wellbeing & Fun – Team events, a dog-friendly office, social clubs, new joiner buddy lunches, mental health support, and a Wellhub (Gympass) contribution.
- Perks & Discounts – Enjoy corporate discounts and exclusive offers through FutureBens and Corporate Benefits.
- Sustainability Commitment – We partner with Plan A to reduce our environmental impact through measurable climate action.
- Diversity – Our company language is English, and our team represents over 28 nationalities.
Recruitment Process- 30-minute call with a recruiter
- 45-60-minute call with your future manager
- 45-60-minute technical assessment with a peer or stakeholder (this step may include a discussion of a take-home assignment)
- 30-minute call with your future team members
- Reference check & Offer
Please note that this is a general recruitment process and may vary depending on the role and the seniority level of the position.
About us
Smoobu (www.smoobu.com), a subsidiary of HomeToGo Group, is a fast-growing startup in the vacation rental industry. Smoobu’s SaaS solution currently empowers private hosts to manage over 100,000 properties across more than 110 countries. Smoobu runs as an independent enterprise within the HomeToGo Group, ensuring its startup spirit and growth potential remain at the forefront. Our top priority is to assist hosts in efficiently managing and growing their businesses simultaneously.
Smoobu’s success is attributed to our dynamic, ambitious, and international team, dedicated to exceeding our customers’ expectations through expert advice and action. We celebrate diversity and operate in a truly global environment, embracing the challenges and opportunities that come with it. Join us on this exciting journey to transform the vacation rental industry!
